Last Updated: July 10, 2026
At Tonic VPS ("Tonic VPS", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Billing address
- Phone number (if provided)
- Company name (if provided)
- Payment information (processed securely by third-party payment providers)
Service Information
- IP addresses
- Server configuration
- Support tickets
- Service usage information
- Login history
- Account preferences
Technical Information
- Browser type
- Operating system
- Device information
- Cookies
- Website usage analytics
- Error and diagnostic logs
2. How We Use Your Information
We use your information to:
- Provide and manage our services
- Process orders and payments
- Verify customer identity
- Provide customer support
- Improve website performance and user experience
- Detect fraud, abuse, and security threats
- Comply with legal obligations
- Communicate important service updates
We do not sell your personal information.
3. Payment Processing
Payments are securely processed through trusted third-party payment providers.
Tonic VPS does not store complete credit or debit card information on its servers.
4. Cookies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Protect against fraud and abuse
You may disable cookies through your browser settings; however, some features of our website may not function properly.
5. Data Security
We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we take reasonable measures to protect your information, no method of transmission or storage is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
7. Sharing of Information
We may share information only when necessary with:
- Payment processors
- Data center providers
- Fraud prevention services
- Professional advisers
- Government or law enforcement authorities where legally required
We do not sell or rent your personal information to third parties.
8. Customer Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing activities
- Request a copy of your personal data where applicable
To exercise these rights, please contact us.
9. International Data Transfers
Your information may be processed or stored in countries where Tonic VPS or its infrastructure providers operate.
Where required, we take appropriate measures to protect your information during international data transfers.
10. Law Enforcement
We may disclose customer information when required by applicable law or in response to valid legal requests from authorized government or law enforcement authorities.
11. Third-Party Services
Our website may contain links to third-party websites or services.
Tonic VPS is not responsible for the privacy practices or content of third-party websites.
12. Children's Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page with an updated Last Updated date.
Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.
14. Contact
Privacy: privacy@tonicvps.com
Support: support@tonicvps.com
Legal: legal@tonicvps.com